1801 Route 51 South
     Jefferson Hills, PA 15025


Customer Satisfaction Survey


info@clarktesting.com
412.387.1001 (Phone)
412.387.1027 (Fax)

Pursuant to Clark Testing Group's quest to provide you with the best possible testing/lab services, please take a moment to answer the following questions. Your response enables us to better understand your needs so we may enhance our services provided to you on a continued basis.

* Company Name
* Customer Contact
Division
* Contact Email
* Contact Phone


* Required Fields
Please check applicable Clark Testing Company utilized below:
Clark Laboratories, LLC
Jefferson Hills, PA
Clark Dynamic Test Laboratory, Inc.
Jefferson Hills, PA
Clark Testing Services, LLC
Buchanan, MI



What specific testing does Clark perform for you?



Is there a specific person or persons who extended their full attention to your particular needs or concerns and demonstrated exceptional customer service?
Yes
No


If Yes, who and how did they demonstrate exceptional customer service?



Thinking about the service you have received during the past 12 months, how would you rate the Lab's performance on the following?
  Excellent Very Good Good Fair Poor
Overall Quality
Providing services to meet the needs of your business
Clark employee's knowledge about the services we provide
Exhibiting technical competence
Meeting required turnaround times
Providing professional and courteous service
Availability of staff during business hours
Availability of staff after business hours



What are our strengths?



How could Clark Testing Groups' services be improved? Please be specific.



Are there any testing/lab services you require which we currently do not offer or which we may currently offer at our other testing/lab facilities?

Please click here for more information about all testing/lab services currently offered.



Please check any applicable Testing/Lab services for which you may desire to receive additional information/contact from Clark Testing Group.
1801 Route 51 S., Bldg. 9
Jefferson Hills PA 15025
Phone: 412.387.1001
Fax: 412.387.1027
www.clarklabsllc.com
Analytical Chemistry Lab
Coal and Coke Lab
Condition Monitoring Services
Fuels and Lubricant Lab
Industrial Hygiene Lab



1801 Route 51 S., Bldg. 8
Jefferson Hills PA 15025
Phone: 412.382.7173
Fax: 412.382.4927
www.clarkdynamic.com
Seismic Testing
Vibration Testing
Environmental Testing and Aging
High Impact Shock Testing
Calibration Services
Electrical Testing, Field Testing & Other Services



821 East Front Street
Buchanan MI 49107
Phone: 269.697.8632
Fax: 269.697.4525
www.clarktesting.com
Powertrain Testing
Hydraulic-Pneumatic Testing
Structure/Stress/Fatigue Testing
Field Data Acquisition & Analysis
Noise and Vibration Testing



Any additional comments.



 
Please visit our respective websites for detailed information on all testing/lab services offered. Please forward this information to your colleagues in other divisions of your company whom may have a need for our testing/lab services.

We value your input. Thank you!